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Mana Tupu Capital · Legal

Privacy
Policy.

Mana Tupu Capital Limited is committed to protecting your personal information in accordance with the Privacy Act 2020. This policy describes what information we collect, why, how we use and share it, and your rights.

Governing LawPrivacy Act 2020 (New Zealand)
Last UpdatedApril 2026
Contacthello@manatupu.co.nz
Introduction

Our commitment to your privacy

Mana Tupu Capital Limited (MTCL, "we", "us", "our") is a New Zealand-based fund manager registered on the Financial Service Providers Register. We are committed to protecting personal information in accordance with the Privacy Act 2020 and applicable financial services regulations.

This Privacy Policy describes what personal information we collect, why we collect it, how we use and share it, how long we retain it, and how you may access, correct, or make a complaint about our handling of your information.

By engaging with us — whether through our website, subscription process, investor portal, or correspondence — you acknowledge that your personal information will be handled in accordance with this policy.

Section 1

Personal information we collect

We collect personal information necessary to provide our services, meet legal and regulatory obligations, and manage investor relationships. Typical personal information we collect includes:

Identity details — name, date of birth, nationality
Contact details — address, email, telephone
Verification and compliance documents — identification documents, tax residency information, AML/KYC documentation, proof of funds
Financial information — bank account details for subscriptions and redemptions, investment amounts, tax file numbers where required
Investor status and eligibility — wholesale or retail status, accredited investor confirmations, visa declarations including AIP declarations where applicable
Transactional and service records — subscription agreements, communications, payments, distribution history and reporting preferences
Sensitive information — where required for compliance, we may collect limited sensitive information such as nationality or immigration status for visa-linked investments. We only collect sensitive information where necessary and with lawful authority
Section 2

How we collect personal information

We collect information through the following means:

Directly from you via subscription agreements, forms, emails, and telephone
From service providers and intermediaries including advisers, custodians, banks, registries, and AML providers
From public and trusted third-party sources for identity verification and anti-money laundering screening
From government agencies and regulators where required by law
Section 3

Why we collect and use your information

We use personal information to:

Onboard and verify investors and meet AML and KYC obligations
Administer subscriptions, unit issuance, redemptions, distributions, and reporting
Prepare tax and regulatory reporting
Communicate fund performance, notices, investor statements, and statutory disclosures
Manage investor requests, complaints, and enquiries
Prevent, detect, and investigate fraud or unlawful activity
Comply with applicable laws, regulations, and court orders

Our legal basis includes contractual necessity, compliance with legal obligations, and our legitimate interests in providing and operating investment products.

Section 4

Disclosure and sharing

We may share personal information with:

Professional advisers and service providers including fund administrators, custodians, auditors, registry services, legal advisers, and tax agents
Banks and payment processors for subscription and redemption processing
Regulatory and government authorities for compliance and reporting purposes
Third parties involved in corporate actions, disposals, or restructures where required to effect transactions
Acquirers or prospective acquirers of our business or assets, subject to confidentiality and protections

We require all third parties to maintain appropriate confidentiality, security, and data protection safeguards consistent with applicable law.

Section 5

International transfers

Personal information may be transferred overseas to service providers in jurisdictions where our providers operate — including Australia, Singapore, and other countries where our operational and investment partners are based.

We take reasonable steps to ensure overseas recipients provide a comparable level of protection and enter appropriate contractual safeguards before any transfer takes place. Where required, we comply with the cross-border disclosure provisions of the Privacy Act 2020.

Section 6

Data retention

We retain personal information for as long as required to meet contractual and legal obligations, respond to queries and complaints, and for record keeping consistent with regulatory requirements.

Typical retention periods comply with financial services and tax record retention rules and may be 7 years or longer where required by law. When personal information is no longer required, we take reasonable steps to destroy or de-identify it securely.

Section 7

Security

We implement technical, administrative, and physical safeguards to protect personal information from unauthorised access, misuse, alteration, and disclosure. Access to personal information is restricted to authorised personnel on a need-to-know basis.

Investor onboarding and KYC processes are managed through our investor portal with appropriate encryption and access controls. If you become aware of any potential security issue or data breach, please contact us immediately at hello@manatupu.co.nz.

Section 8

Access, correction, and your rights

Under the Privacy Act 2020, you have the right to request access to personal information we hold about you, and to request correction of inaccurate or misleading information. We will respond promptly and in accordance with the Act.

To request access or correction, please contact us by email. We may ask you to verify your identity before processing your request. In some circumstances, we may decline to provide access where permitted by law, in which case we will explain our reasons.

Privacy Enquiries
hello@manatupu.co.nz
Section 9

Complaints about privacy

If you believe we have breached the Privacy Act 2020 or otherwise mishandled your personal information, you may make a complaint to us. We will promptly investigate and respond. Our five-step complaints process is set out below.

1
Submit Your Complaint

Email hello@manatupu.co.nz with the subject line Privacy Complaint. Include your name, contact details, a description of the incident, and any supporting documents.

2
Acknowledgement

We will acknowledge receipt within 5 business days and advise you of the person handling the complaint.

3
Investigation

We will investigate promptly, typically resolving straightforward matters within 20 business days. If we need more time we will advise you of the expected timeframe and any interim steps.

4
Outcome and Remedies

We will inform you of the outcome and proposed remedies where we accept the complaint. Remedies may include correction of records, an apology, policy changes, or other practical steps to remediate the issue.

5
External Escalation

If you remain dissatisfied after our internal process, you may refer the matter to the Office of the Privacy Commissioner New Zealand. We will cooperate fully with any external review. privacy.org.nz ↗

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