Mana Tupu Capital · Legal
Privacy
Policy.
Mana Tupu Capital Limited is committed to protecting your personal information in accordance with the Privacy Act 2020. This policy describes what information we collect, why, how we use and share it, and your rights.
Our commitment to your privacy
Mana Tupu Capital Limited (MTCL, "we", "us", "our") is a New Zealand-based fund manager registered on the Financial Service Providers Register. We are committed to protecting personal information in accordance with the Privacy Act 2020 and applicable financial services regulations.
This Privacy Policy describes what personal information we collect, why we collect it, how we use and share it, how long we retain it, and how you may access, correct, or make a complaint about our handling of your information.
By engaging with us — whether through our website, subscription process, investor portal, or correspondence — you acknowledge that your personal information will be handled in accordance with this policy.
Personal information we collect
We collect personal information necessary to provide our services, meet legal and regulatory obligations, and manage investor relationships. Typical personal information we collect includes:
How we collect personal information
We collect information through the following means:
Why we collect and use your information
We use personal information to:
Our legal basis includes contractual necessity, compliance with legal obligations, and our legitimate interests in providing and operating investment products.
Disclosure and sharing
We may share personal information with:
We require all third parties to maintain appropriate confidentiality, security, and data protection safeguards consistent with applicable law.
International transfers
Personal information may be transferred overseas to service providers in jurisdictions where our providers operate — including Australia, Singapore, and other countries where our operational and investment partners are based.
We take reasonable steps to ensure overseas recipients provide a comparable level of protection and enter appropriate contractual safeguards before any transfer takes place. Where required, we comply with the cross-border disclosure provisions of the Privacy Act 2020.
Data retention
We retain personal information for as long as required to meet contractual and legal obligations, respond to queries and complaints, and for record keeping consistent with regulatory requirements.
Typical retention periods comply with financial services and tax record retention rules and may be 7 years or longer where required by law. When personal information is no longer required, we take reasonable steps to destroy or de-identify it securely.
安全
We implement technical, administrative, and physical safeguards to protect personal information from unauthorised access, misuse, alteration, and disclosure. Access to personal information is restricted to authorised personnel on a need-to-know basis.
Investor onboarding and KYC processes are managed through our investor portal with appropriate encryption and access controls. If you become aware of any potential security issue or data breach, please contact us immediately at hello@manatupu.co.nz.
Access, correction, and your rights
Under the Privacy Act 2020, you have the right to request access to personal information we hold about you, and to request correction of inaccurate or misleading information. We will respond promptly and in accordance with the Act.
To request access or correction, please contact us by email. We may ask you to verify your identity before processing your request. In some circumstances, we may decline to provide access where permitted by law, in which case we will explain our reasons.
Complaints about privacy
If you believe we have breached the Privacy Act 2020 or otherwise mishandled your personal information, you may make a complaint to us. We will promptly investigate and respond. Our five-step complaints process is set out below.
Email hello@manatupu.co.nz with the subject line Privacy Complaint. Include your name, contact details, a description of the incident, and any supporting documents.
We will acknowledge receipt within 5 business days and advise you of the person handling the complaint.
We will investigate promptly, typically resolving straightforward matters within 20 business days. If we need more time we will advise you of the expected timeframe and any interim steps.
We will inform you of the outcome and proposed remedies where we accept the complaint. Remedies may include correction of records, an apology, policy changes, or other practical steps to remediate the issue.
If you remain dissatisfied after our internal process, you may refer the matter to the Office of the Privacy Commissioner New Zealand. We will cooperate fully with any external review. privacy.org.nz ↗